Política de envio
Shipping Policy for Avenue Loom
At Avenue Loom, we strive to provide a seamless and efficient shipping experience for our valued customers. Please take a moment to familiarize yourself with our Shipping Policy.
1. Processing Time
Once your order is placed, please allow 1-3 business days for processing. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience.
2. Shipping Methods and Delivery Time
We offer various shipping methods to cater to your needs. The estimated delivery time will depend on your location and the shipping method selected during checkout. Please note that these are estimated delivery times and may vary due to unforeseen circumstances or delays caused by the shipping carrier.
3. Shipping Fees
Shipping fees will be calculated and displayed during the checkout process. The fees will vary based on your location, the weight of the package, and the shipping method chosen. Any applicable customs duties or taxes are the responsibility of the customer.
We offer a variety of shipping options to meet your needs:
- Standard Shipping - Delivery time: 5-7 business days
- Free Shipping: Enjoy free shipping on all orders for a limited time. Orders will be delivered within 15 days.
4. Tracking Your Order
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please note that it may take up to 48 hours for the tracking information to be updated.
5. Shipping Restrictions
We currently offer shipping to select countries. If your country is not listed during the checkout process, we apologize for any inconvenience caused. Please feel free to contact us at avenueloom@gmail.com, and we will do our best to assist you.
6. Damaged or Lost Packages
While we take utmost care in packaging and shipping your order, we cannot be held responsible for any damages or loss that may occur during transit. If your package arrives damaged, please contact us within 48 hours of receiving it, and we will work with you to resolve the issue.
7. Contact Information
If you have any questions, concerns, or need assistance with your order, please do not hesitate to contact us at avenueloom@gmail.com. Our dedicated customer support team will be happy to assist you.
Thank you for choosing Avenue Loom.